How to Write a Greeter Resume That Gets You Hired

A greeter resume is a document that summarizes your qualifications, skills, and achievements for a greeter position. A greeter is someone who welcomes customers or visitors to a business or an event and provides them with information or assistance. A greeter resume should highlight your customer service, communication, and interpersonal skills, as well as any relevant experience or education.

A greeter resume can help you stand out from other applicants, especially if you have little or no experience in the field. It can also show your interest and enthusiasm for the company and the position. In this article, we will show you how to write a greeter resume that impresses hiring managers and convinces them to call you for an interview.

Steps to Write a Greeter Resume

Here are some steps to follow when writing your own greeter resume:

1. Choose a resume format. The first step is to decide how to organize your resume. There are three common resume formats: chronological, functional, and hybrid. A chronological resume lists your work history in reverse chronological order, starting with your most recent job. A functional resume focuses on your skills and abilities rather than your work history. A hybrid resume combines elements of both formats. For a greeter position, a chronological or hybrid resume may be more suitable, as it can showcase your relevant experience and skills.
2. Write a resume summary or objective. A resume summary or objective is a brief statement that summarizes your main qualifications and goals for the position. A resume summary is more suitable for candidates who have some experience in the field, while a resume objective is more suitable for candidates who are new to the field or changing careers. A resume summary or objective should be one or two sentences long and include keywords from the job listing. For example:
   • Resume Summary: Friendly and energetic greeter with over three years of experience in customer service and hospitality. Skilled in communication, empathy, and problem-solving. Seeking to provide a warm and welcoming experience for customers at XYZ Company.
   • Resume objective: Enthusiastic and reliable greeter with a certificate in customer service and a passion for helping people. Eager to learn and grow as a greeter at XYZ Company and contribute to its success and reputation.
3. List your skills. The next section of your resume should list your skills that are relevant to the greeter position. You can use bullet points to highlight your skills and abilities, such as communication, customer service, empathy, endurance, friendliness, etc. You can also mention any technical or language skills that may be useful for the role, such as computer skills, cash handling skills, or bilingual skills. You can use keywords from the job listing to match your skills with the employer’s expectations. For example:
   • Skills:
     • Excellent communication skills, both verbal and written
     • Customer service skills, including greeting, listening, and assisting customers
     • Empathy skills, including understanding and relating to customers’ needs and emotions
     • Endurance skills, including standing for long periods and performing physical tasks
     • Friendliness skills, including smiling, making eye contact, and using positive language
     • Computer skills, including Microsoft Office and point-of-sale systems
     • Bilingual skills, fluent in English and Spanish
4. List your work experience. The next section of your resume should list your work experience that is relevant to the greeter position. You can use bullet points to describe your duties and achievements at each job. You should include the name of the company, the location of the company, the dates of employment, and your job title. You should also use action verbs and quantifiable results to show your impact and value as a greeter. For example:
   • Work Experience:
     • Greeter | ABC Store | Toronto, ON | September 2017 – Present
       • Greeted customers as they entered and exited the store and provided them with information and assistance
       • Directed customers to the appropriate departments or staff members and answered their questions and inquiries
       • Increased customer satisfaction ratings by 15% in 2022, according to customer feedback surveys
       • Received the Employee of the Month award twice for my outstanding performance and customer service skills
       • Participated in several training sessions and workshops on communication, conflict resolution, and diversity and inclusion
5. List your education. The final section of your resume should list your education that is relevant to the greeter position. You can include any degrees, diplomas, certificates, or courses that prepared you for the role. You should include the name of the institution, the location of the institution, the dates of attendance, and the degree or certification obtained. You can also mention any honors or awards you received during your education. For example:
   • Education:
     • Certificate in Customer Service | Strayer University – Delaware County Campus | 2019 – 2020
       • Completed a 12-month program that covered topics such as communication, customer service, and hospitality
       • Graduated with honors and a 3.8 GPA
       • Received the Student of the Year award for my academic excellence and leadership skills

Greeter Resume Template

You can use this template as a guide when writing your own greeter resume:

[Your name] [Your address] [Your phone number] [Your email address]

[Resume summary or objective]

Skills:

• [Skill 1]
• [Skill 2]
• [Skill 3]
• [Skill 4]
• [Skill 5]

Work Experience:

• [Job title] | [Company name] | [Location] | [Dates of employment]
  • [Duty or achievement 1]
  • [Duty or achievement 2]
  • [Duty or achievement 3]
  • [Duty or achievement 4]

Education:

• [Degree or certification] | [Institution name] | [Location] | [Dates of attendance]
  • [Detail or achievement 1]
  • [Detail or achievement 2]

What are Some Tips for Writing a Standout Greeter Cover Letter?

When applying for a greeter position, it’s crucial to write a standout greeter cover letter to make a lasting impression. Start by researching the company, mentioning their values, and how you align with them. Highlight your friendly and welcoming nature, customer service skills, and any relevant experience. Customize your letter to show genuine interest and enthusiasm for the role. Remember to proofread and personalize your cover letter for each application. A well-crafted and thoughtful greeter cover letter can set you apart from the competition. So, take the time to write standout greeter cover letter and increase your chances of landing that dream job.

Greeter Resume Example

Here is an example of a greeter resume based on the template above:

Jane Smith 123 Main Street Toronto, ON M4C 1B5 (416) 555-1234 jane.smith@email.com

A friendly and energetic greeter with over three years of experience in customer service and hospitality. Skilled in communication, empathy, and problem-solving. Seeking to provide a warm and welcoming experience for customers at XYZ Company.

Skills:

• Excellent communication skills, both verbal and written
• Customer service skills, including greeting, listening, and assisting customers
• Empathy skills, including understanding and relating to customers’ needs and emotions
• Endurance skills, including standing for long periods and performing physical tasks
• Friendliness skills, including smiling, making eye contact, and using positive language
• Computer skills, including Microsoft Office and point-of-sale systems
• Bilingual skills, fluent in English and Spanish

Work Experience:

• Greeter | ABC Store | Toronto, ON | September 2017 – Present
  • Greeted customers as they entered and exited the store and provided them with information and assistance
  • Directed customers to the appropriate departments or staff members and answered their questions and inquiries
  • Increased customer satisfaction ratings by 15% in 2022, according to customer feedback surveys
  • Received the Employee of the Month award twice for my outstanding performance and customer service skills
  • Participated in several training sessions and workshops on communication, conflict resolution, and diversity and inclusion

Education:

• Certificate in Customer Service | Strayer University – Delaware County Campus | 2019 – 2020
  • Completed a 12-month program that covered topics such as communication, customer service, and hospitality
  • Graduated with honors and a 3.8 GPA
  • Received the Student of the Year award for my academic excellence and leadership skills